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Q. How to upload your website to Swishmail server?

A: We have a step-by-step online help on how to upload using WS_FTP or CuteFTP.

Q. How do I change my e-mail password?

A: To change your e-mail password, proceed to Email Account Control Panel. Instead of logging in as postmaster, in that field, log in using your username (everything before the @ sign of email address), domain name, and password. From there you will be able to change your password.

Q. How do I create an autoresponder? What do I type in each field?

A: Log into your e-mail account control panel, click on the 'Autoresponders' link, then click on 'New Autoresponder', or under the new control panel, just click 'New Mail Robot'. You'll see 3 header fields and a message body. Under the "Autoresponder Name:" field, enter your username(everything before the @ sign of email address) of the user you want to create an autoresponder for. Under the "Owner Email Address:" field, key in the full email address of the user. Type in the subject of your message under the "Subject:" field. Finally, type in your autoresponder message in the message body and click on the "Add" button.

Q. How to change your FTP password?

A: Connect to using a SSH(Secure Shell) Client. At the Unix prompt, type 'passwd' to change your password.

Q. How do I set password protected web directory?

A: Click here for a step-by-step instruction.

Q. How do I check my e-mail using a mail client?

A: We have step-by-step instructions that is available under "Online Support" on the server you are located on. Usually accessible by going to, or


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